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Liverpool Early Help Hubs

Liverpool has 3 Locality Early Help Hubs in the City. To encourage effective multi agency working, they share, as closely as possible, their boundaries with other services e.g. Clinical Commissioning Groups, Adult Services, Social Care Teams, Health Visitor Neighborhoods.

Within each Hub, there are a range of professionals who work together to support the Early Help agenda. This includes representatives from the police, children’s services, health, housing, DWP, Parent and Infant mental health, therapeutic social workers and school family support service. Each Hub is also located within a Children’s Centre.

Comprehensive practitioner guidance has been uploaded onto this site to support practitioners who are delivering early help interventions, but there may also be some occasions when a practitioner needs some advice in relation to a particular case. Each Hub has a Consultant Social Worker who is able to offer support and advice about case related matters. They can also seek assistance and share information with the partner agencies based in the Hubs when needed.

Each Locality Hub will also be able to:

1. Receive Pre-EHATs from agreed agencies and identify the most appropriate agency to lead on an EHAT.
2. Receive step-down cases from Social Care to ensure families continue to receive support following a social care intervention.
3.  Give advice to partners on the levels of need guidance and whether a MARF needs to be completed.
4.  Support Lead Professionals with advice where the Early Help intervention has become 'stuck' and there is little or no change in improving the outcomes for the child.
5.  Provide information, advice and support for Lead Professionals in relation to relevant multi-agency support available in the local Hub footprint.

Contact Officer Consultant Social Worker             
Telephone                     0151 233 3637

Contact Officer Consultant Social Worker           
Telephone                     0151 233 5241


Contact Officer Consultant Social Worker           
Telephone                   0151 233 4447




Who to contact


There are three Early Help Hubs that cover North, South and Central Liverpool. These multi-agency Hubs are led by a Service Manager and three team managers. Each hub has a Consultant Social Worker (CSW) who manages a team of outreach family support workers. The primary role of the Hub outreach workers is to provide continued support to families who have been involved with children’s social care. They also complete early help assessments for agencies such as the ambulance service, accident and emergency, police and GP’s. There are specialist social workers within the hubs who provide therapeutic support to children and young people and social workers who provide support to children and young people living in kinship care arrangements.

Located in South Hub, we have a team of staff who support our partner agencies that complete early help assessments. The team consists of a Multi-Agency Practice Lead, Team Leader and 5 EHAT officers. The team take responsibility for recording and overseeing the quality of the work produced by external partners such as schools and health etc The Multi Agency Practice Lead also coordinates a ‘Champions Group’ made up of external partners that complete audits and share learning to improve practice.

The School Family Support Service are based in the North Hub. This a commissioned service that undertakes early help interventions on behalf of schools.

The Hubs also have a specialist domestic abuse worker who delivers the ‘Inner Strength’ programme to individuals who want support to change abusive behaviour patterns.

There are a number of multi-agency partners in the Hubs such as Police Community Support Officers, Cobalt Housing, Health Visitors, DWP workers and Addaction. These agencies work in partnership to provide early intervention and support to the children and young people of Liverpool.

As well as overseeing the case work in the Hubs, the CSW also provides a case consultation service to partner agencies. This might be when an agency are unsure about the next steps to take with a case or when support is needed in relation to the level of need.

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